Delivery within the UK Mainland
In most cases we are able to deliver mobility products and living aids within 10 working days (many within 5 days).
However, due to the nature of mobility products and living aids, some specialist items are produced to order. Therefore, it is advisable for you to contact us before placing your order so that we can give you an approximate delivery date.
If a product is out of stock we will contact you to discuss the likely delivery time or an alternative product. If any of your ordered items are not in stock with the manufacturer, we will back order for you. You will always be emailed or called with details to ensure that you are kept up to date with the progress of your order, and/or offered alternatives where requested.
We only sell to customers in the UK.
Your items will arrive by either our own delivery vehicles, Royal Mail or courier depending on what is most suitable for your order. Your items will arrive at the shipping address you have specified, and assembly will be required where applicable.
If you have any specific delivery instructions please let us know and we will do all we can to accommodate them.
All goods are carefully packed and shipped as soon as they are available to fulfill your order.
Custom-built items can take up to 6 - 8 weeks for delivery, dependent on the specialised and custom requests being fulfilled. We will always contact you regarding any custom orders and keep you updated as to the delivery dates.
We provide a FREE express service with all our Mobility Scooters, Mobile Hoists, Powerchairs, Riser Recliner Chairs and Stair Lifts, and the prices shown on this website include delivery to your door via ourselves or a courier anywhere in the UK mainland. All products under £100 carry a £5.95 Postage and Package charge.
An option of a personal engineer delivery, including set up and demonstration, is also available for an additional £95.00. Please ask when ordering for more details. Delivery is usually within 3/5 working days from the date of order (for all items in stock), but should you require it sooner, let us know and we will make every effort to try and get it there. On Items not in stock or made to order, we will inform you of delivery timescales.